Brian Orsborn from Wigan received £13,700 - RBS/Natwest
Mr & Mrs Orsborn were encouraged to meet with a Royal Bank of Scotland adviser because of the large amount of money they had saved in their deposit account. A guaranteed investment bond was recommended for a period of three and a half years along with two equity based ISA’s. At the end of the term they were disappointed to receive only the original investment from the bond and had lost money on the ISA’s.
Having assessed their circumstances both personally and financially at the time of the sale it became apparent that the advice given by RBS may not have been suitable. As inexperienced investors the clients were exposed to more risk than they should have been.
A detailed complaint was submitted to RBS highlighting the concerns identified. After a full investigation of the complaint RBS agreed that the advice was unsuitable and agreed to pay the clients £13,700.
A delighted Mr Orsborn said “A very helpful and courteous service from Steve Wise and his team, always kept up-to-date”
Request a call back
If you'd like us to call, please fill in your details
Why choose us?
- Hassle-free process.
- No lengthy paperwork to complete.
- No upfront fees.
- Your own dedicated claims expert.
- Over £80 million reclaimed for clients.
- Award-winning business.
Speak to our friendly experts
If you feel you've been let down by your bank or financial adviser please call us.
Call today 0808 163 1659
We've helped thousands of people win compensation as a result of unsuitable financial advice.
I’m absolutely delighted with the service we got from Goodwin Barrett, I couldn’t believe how easy it was and i’ve nothing but praise for them
This was an excellent result which my wife and I never expected. My sincere thanks to you for such an excellent achievement, I cannot thank you enough
After sending a report to Santander, they agreed with our findings and awarded Mr Snowden an amount of £7,000 made up from a refund of the losses together with interest and compensation.
This was a fantastic result I never expected. My sincere thanks for such a prompt and efficient service.
I am so grateful to your company but especially to Steve Wise for getting me the money back
We reported our findings to Halifax and within a matter of weeks had secured our client the sum of £26,700 in compensation.
After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.
Having investigated the complaint Lloyds TSB agreed that the advice was unsuitable and agreed to pay the clients £10,700.