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David Mitchell from Dumbarton received £14,400 - Lloyds

David Mitchell

Mr Mitchell was encouraged to meet with a Lloyds TSB adviser after he had retired from work. A unit trust was recommended which subsequently lost money.

Mr Mitchell spotted our advert in a national newspaper and called our office to speak with one of our expert claims advisers. Having assessed his circumstances both personally and financially at the time of the sale it became apparent that the advice given by Lloyds TSB may not have been suitable. The client was in poor health having had to retire early which was not taken into account by the adviser

A detailed complaint was submitted to Lloyds TSB highlighting the concerns identified. The bank agreed that the advice was unsuitable and agreed to pay the client £14,400.

Mr Mitchell commented “Following only one phone call my claim was satisfactorily settled within 2/3 weeks. Absolutely delighted with the service”

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Customer Stories

We've helped thousands of people win compensation as a result of unsuitable financial advice.

William Thornley I’m absolutely delighted with the service we got from Goodwin Barrett, I couldn’t believe how easy it was and i’ve nothing but praise for them
Alan Parton This was an excellent result which my wife and I never expected. My sincere thanks to you for such an excellent achievement, I cannot thank you enough
Stuart Snowden After sending a report to Santander, they agreed with our findings and awarded Mr Snowden an amount of £7,000 made up from a refund of the losses together with interest and compensation.
William Miller This was a fantastic result I never expected. My sincere thanks for such a prompt and efficient service.
Margaret Long I am so grateful to your company but especially to Steve Wise for getting me the money back
Janet Rynkiewicz We reported our findings to Halifax and within a matter of weeks had secured our client the sum of £26,700 in compensation.
Fred Hardman After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.
Stephen Montague Having investigated the complaint Lloyds TSB agreed that the advice was unsuitable and agreed to pay the clients £10,700.