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Donald Dalziel from Birmingham received £1,500 - Lloyds

Donald Dalziel

Donald invested £5000 some years ago with Lloyds TSB. He was not in great health at the time but was encouraged to invest his savings for a term of 5 years. Consequently, Donald lost money on his investment when he subsequently surrendered this a few years later.

Donald thought this money was lost forever until he saw an advert for Goodwin Barrett and decided to contact us. After speaking with one of our expert advisers and explaining his situation, it was clear that he had a strong case for making a complaint.

Donald had clearly not been explained things about the investment and his health situation had not been taken into account. These issues, along with others, were raised in a comprehensive complaint report which was then submitted to the Bank for their investigation.

Subsequently, Lloyds TSB agreed with the points raised in the report and they agreed to pay Donald a sum of £1550 which he was delighted with.

“My adviser made me feel comfortable at all times and my claim was dealt with speedily” said Donald.

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Customer Stories

We've helped thousands of people win compensation as a result of unsuitable financial advice.

William Thornley I’m absolutely delighted with the service we got from Goodwin Barrett, I couldn’t believe how easy it was and i’ve nothing but praise for them
Alan Parton This was an excellent result which my wife and I never expected. My sincere thanks to you for such an excellent achievement, I cannot thank you enough
Stuart Snowden After sending a report to Santander, they agreed with our findings and awarded Mr Snowden an amount of £7,000 made up from a refund of the losses together with interest and compensation.
William Miller This was a fantastic result I never expected. My sincere thanks for such a prompt and efficient service.
Margaret Long I am so grateful to your company but especially to Steve Wise for getting me the money back
Janet Rynkiewicz We reported our findings to Halifax and within a matter of weeks had secured our client the sum of £26,700 in compensation.
Fred Hardman After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.
Stephen Montague Having investigated the complaint Lloyds TSB agreed that the advice was unsuitable and agreed to pay the clients £10,700.