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Fred Hardman from Rossendale received £6,916 - Halifax

Fred Hardman

Fred had sadly lost his wife and was in the bank when he was approached by the staff to see an adviser due to his substantial balance. He had received a payout from his late wife’s insurance policy and had paid this into his account.

Fred was obviously still grieving at this time and when he saw the adviser he was also suffering from other health concerns. Being under the impression that his money was secure, Fred went ahead and invested some money with the adviser, as he was off work on long term sick, he opted to take an income from his investment.

Some years later, Fred realised that his investment had substantially dropped in value and was very concerned. He saw an advert for our services and contacted us to see if he had cause to complain. We assessed Fred’s case and felt that he had been mis-sold his investment. Fred was not told that his income was a return of his capital and there were other issues which gave cause for concern.

After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.

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Customer Stories

We've helped thousands of people win compensation as a result of unsuitable financial advice.

William Thornley I’m absolutely delighted with the service we got from Goodwin Barrett, I couldn’t believe how easy it was and i’ve nothing but praise for them
Alan Parton This was an excellent result which my wife and I never expected. My sincere thanks to you for such an excellent achievement, I cannot thank you enough
Stuart Snowden After sending a report to Santander, they agreed with our findings and awarded Mr Snowden an amount of £7,000 made up from a refund of the losses together with interest and compensation.
William Miller This was a fantastic result I never expected. My sincere thanks for such a prompt and efficient service.
Margaret Long I am so grateful to your company but especially to Steve Wise for getting me the money back
Janet Rynkiewicz We reported our findings to Halifax and within a matter of weeks had secured our client the sum of £26,700 in compensation.
Fred Hardman After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.
Stephen Montague Having investigated the complaint Lloyds TSB agreed that the advice was unsuitable and agreed to pay the clients £10,700.