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John Gilbert from Burton-On-Trent received £1,880 - Lloyds

John Gilbert

John and Marilyn were nearing retirement a number of years ago and planning a house move when they approached Lloyds TSB for some investment advice. They were recommended to invest into a combination of ISA’s and Unit Trusts with Scottish Widows.

They were encouraged to invest the majority of their savings at an uncertain time in their lives but were reassured by the adviser that their money was safe and that they simply could not lose.

However, Mr and Mrs Gilbert soon realised that this was not the case and suffered a loss when they surrendered their investments just a short while later. They felt “shocked” at this loss and did not realise there was anything they could do regarding this.

John saw an advert for our service in his local paper and called us. After discussing their case at length, a complaint was submitted to Lloyds TSB on the basis of unsuitable advice in a number of areas.

Just a short time later Mr and Mrs Gilbert were very pleased to find that the bank agreed with the points raised and were willing to make them an offer of compensation of £1882.

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Customer Stories

We've helped thousands of people win compensation as a result of unsuitable financial advice.

William Thornley I’m absolutely delighted with the service we got from Goodwin Barrett, I couldn’t believe how easy it was and i’ve nothing but praise for them
William Thornley from Bolton got back £21,400 from Halifax
Alan Parton This was an excellent result which my wife and I never expected. My sincere thanks to you for such an excellent achievement, I cannot thank you enough
Alan Parton from Bolton got back £15,500 from Lloyds
Stuart Snowden After sending a report to Santander, they agreed with our findings and awarded Mr Snowden an amount of £7,000 made up from a refund of the losses together with interest and compensation.
Stuart Snowden from Hull got back £7,000 from Santander
William Miller This was a fantastic result I never expected. My sincere thanks for such a prompt and efficient service.
William Miller from Yeovil got back £37,900 from Lloyds
Margaret Long I am so grateful to your company but especially to Steve Wise for getting me the money back
Margaret Long from Stockport got back £1,500 from RBS/Natwest
Janet Rynkiewicz We reported our findings to Halifax and within a matter of weeks had secured our client the sum of £26,700 in compensation.
Janet Rynkiewicz from Manchester got back £36,700 from Halifax
Fred Hardman After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.
Fred Hardman from Rossendale got back £6,916 from Halifax
Stephen Montague Having investigated the complaint Lloyds TSB agreed that the advice was unsuitable and agreed to pay the clients £10,700.
Stephen Montague from Hull got back £10,000 from Lloyds