Kevin Mitchell from Rochester received £6,000 - Santander
Kevin Mitchell invested £50,000 six years ago with Santander and when he surrendered the money just two years later he found he had made a loss on his investments of £2,800. He thought there would be nothing he could do about this, until he came across our company on the internet.
After a brief telephone call with Mr Mitchell we were able to establish that there were a number of areas where the Santander financial adviser had failed in his duties to provide the customer with the most appropriate advice for his circumstances. A comprehensive complaint report was then formulated and submitted to Santander for its consideration.
Just a few weeks later, a delighted Mr Mitchell received an offer of interest and compensation from Santander of £6000.
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I’m absolutely delighted with the service we got from Goodwin Barrett, I couldn’t believe how easy it was and i’ve nothing but praise for them
This was an excellent result which my wife and I never expected. My sincere thanks to you for such an excellent achievement, I cannot thank you enough
After sending a report to Santander, they agreed with our findings and awarded Mr Snowden an amount of £7,000 made up from a refund of the losses together with interest and compensation.
This was a fantastic result I never expected. My sincere thanks for such a prompt and efficient service.
I am so grateful to your company but especially to Steve Wise for getting me the money back
We reported our findings to Halifax and within a matter of weeks had secured our client the sum of £26,700 in compensation.
After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.
Having investigated the complaint Lloyds TSB agreed that the advice was unsuitable and agreed to pay the clients £10,700.