Malcolm Nash from Birmingham received £13,000 - HSBC
Most people expecting sound financial advice would normally turn to their bank, believing it would have their best interests at heart.
Malcolm Nash believed the same when he turned to HSBC for advice about his substantial savings. What he ended up getting was totally inappropriate advice meaning he lost over £8,000 within 12 months. His adviser had recommended he put £100,000 into ISA and Unit Trust investments linked to the ups and downs of the stock market.
Our complaint to HSBC was initially rejected as the bank argued the advice it gave was not unsuitable. We immediately referred the case to the Financial Ombudsman Service (FOS) for an independent review. The adjudicator eventually agreed with us that Mr Nash had been given unsuitable investment advice and the risks had not been properly explained.
We secured Mr Nash £13,000 for his mis-sold investment.
Request a call back
If you'd like us to call, please fill in your details
Why choose us?
- Hassle-free process.
- No lengthy paperwork to complete.
- No upfront fees. *
- Your own dedicated claims expert.
- Claims settled within 6 weeks on average. **
- Over £80 million reclaimed for clients. ***
Speak to our friendly experts
If you feel you've been let down by your bank or financial adviser please call us.
Call today 0808 163 1659
Customer Stories
We've helped thousands of people win compensation as a result of unsuitable financial advice.
I’m absolutely delighted with the service we got from Goodwin Barrett, I couldn’t believe how easy it was and i’ve nothing but praise for them
This was an excellent result which my wife and I never expected. My sincere thanks to you for such an excellent achievement, I cannot thank you enough
After sending a report to Santander, they agreed with our findings and awarded Mr Snowden an amount of £7,000 made up from a refund of the losses together with interest and compensation.
This was a fantastic result I never expected. My sincere thanks for such a prompt and efficient service.
I am so grateful to your company but especially to Steve Wise for getting me the money back
We reported our findings to Halifax and within a matter of weeks had secured our client the sum of £26,700 in compensation.
After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.
Having investigated the complaint Lloyds TSB agreed that the advice was unsuitable and agreed to pay the clients £10,700.