Neil Stevenson from Blackburn received £12,000 - L & G
After being made redundant Mr Stevenson got a cheque which he duly deposited into his Yorkshire Building Society account.
Mr Stevenson simply wanted his money to work harder for him so he asked for some advice at his local branch. The financial adviser from Legal and General recommended he put away £47,000 into a property fund. Some years later with the fund value falling Mr Stevenson felt he had no choice but to cash in the plan. He asked us to look at his case for a possible mis-sale.
We found that the adviser had invested too high a proportion of the client`s savings leaving little behind for emergencies and no advice was given about paying off his mortgage with his money instead of investing it. Discussions around risk were limited to generic statements about the highs and lows of the stock market.
We submitted our claim to Legal and General who came back with an offer to refund all losses along with interest and compensation. The total reclaimed for Mr Stevenson was £12,100.
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After sending a report to Santander, they agreed with our findings and awarded Mr Snowden an amount of £7,000 made up from a refund of the losses together with interest and compensation.
This was a fantastic result I never expected. My sincere thanks for such a prompt and efficient service.
I am so grateful to your company but especially to Steve Wise for getting me the money back
We reported our findings to Halifax and within a matter of weeks had secured our client the sum of £26,700 in compensation.
After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.
Having investigated the complaint Lloyds TSB agreed that the advice was unsuitable and agreed to pay the clients £10,700.