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Philip Shaw from Blackpool received £3,700 - RBS/Natwest

Philip Shaw

Mr Shaw explained to his adviser at NatWest that he did not want to take risks with his money when the bank approached him about investing some of his savings.

He was recommended a Guaranteed Investment Bond where the value of the capital cannot dip despite stock market fluctuations. He invested £16,000 in 2005 and was very disappointed when three years later he got back his initial investment with only £80 interest.

When we looked into his circumstances at the time of the sale it soon became clear that the advice to invest into the bond was not suitable. His risk profile had been incorrectly assessed and the plan had not been explained correctly. No advice was given in respect of his outstanding mortgage and no mention was made of penalties when the plan ended.

Our report to NatWest resulted in a payment of £3,700 being made to a very happy customer.

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Customer Stories

We've helped thousands of people win compensation as a result of unsuitable financial advice.

William Thornley I’m absolutely delighted with the service we got from Goodwin Barrett, I couldn’t believe how easy it was and i’ve nothing but praise for them
William Thornley from Bolton got back £21,400 from Halifax
Alan Parton This was an excellent result which my wife and I never expected. My sincere thanks to you for such an excellent achievement, I cannot thank you enough
Alan Parton from Bolton got back £15,500 from Lloyds
Stuart Snowden After sending a report to Santander, they agreed with our findings and awarded Mr Snowden an amount of £7,000 made up from a refund of the losses together with interest and compensation.
Stuart Snowden from Hull got back £7,000 from Santander
William Miller This was a fantastic result I never expected. My sincere thanks for such a prompt and efficient service.
William Miller from Yeovil got back £37,900 from Lloyds
Margaret Long I am so grateful to your company but especially to Steve Wise for getting me the money back
Margaret Long from Stockport got back £1,500 from RBS/Natwest
Janet Rynkiewicz We reported our findings to Halifax and within a matter of weeks had secured our client the sum of £26,700 in compensation.
Janet Rynkiewicz from Manchester got back £36,700 from Halifax
Fred Hardman After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.
Fred Hardman from Rossendale got back £6,916 from Halifax
Stephen Montague Having investigated the complaint Lloyds TSB agreed that the advice was unsuitable and agreed to pay the clients £10,700.
Stephen Montague from Hull got back £10,000 from Lloyds