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RBS Investment Mis-Selling

Our team are experts at managing claims for RBS mis-sold investment products. If you’ve been affected by RBS investment mis-selling, we’ll work with you to help you claim compensation. These range from simple investments that were unsuitable for your needs to complex bonds that were not fully explained to you.

Our team will run through your specific circumstances and let you know if you can make an RBS investment claim. We’ll establish your situation at the time you signed up for the investment product and which factors the adviser considered before making recommendations. And we’ll look at the types of questions you were asked.

Are there time limits on RBS investment claims?

Some banks will try to reject your claim if you purchased your investment more than 9 years ago. In most circumstances, however, you may still be eligible to make a claim. Get in touch to discuss the circumstances of your case and we can advise you on the eligibility of your claim.

More about RBS investment mis-selling

As of 2015, RBS was still paying off a £4 billion compensation bill for various financial malpractices, including investment mis-selling. In the first quarter of 2014, RBS posted huge losses of £3.5 billion in total – and compensation payments for investment mis-selling made up £580 million of that loss.

All in all, the largely state-owned bank has lost around £8 billion since the first surge of RBS investment claims – a loss reportedly caused by failing customer trust and the payments it had to make in penalty. RBS has recently started to sell off its global investment banking unit in line with its plans to restructure into more of a retail bank.

Despite all this, RBS was hit by yet another bill – this time for £70 million – in 2015 for investment mis-selling relating to complex ‘structured deposit’ bonds. The product known as the Autopilot Bond was sold to customers as a low risk investment, but was so intricate and complicated that the risks could not have been explained fully in a single sitting. As a result many customers bought into the product on unsuitable financial advice and, inevitably, were disappointed.

RBS investment claims

Do you think you have been a victim of RBS investment mis-selling? Some questions to ask include:

  • Was I made fully aware of the risks involved in this investment?
  • Did my adviser explain the investment product to me properly?
  • Did the adviser take my needs and circumstances fully into account?

If you’re unsure whether you have been affected by RBS investment mis-selling, or you want a second opinion, contact us today and our experts will determine whether you are eligible to claim back from RBS.

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William Thornley

from Bolton
received
£21,400
compensation from Halifax

Alan Burke

from Bolton
received
£34,800
compensation from Santander

Why choose us?

  • Hassle-free process.
  • No lengthy paperwork to complete.
  • No upfront fees. *
  • Your own dedicated claims expert.
  • Claims settled within 6 weeks on average. **
  • Over £80 million reclaimed for clients. ***
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If you feel you've been let down by your bank or financial adviser please call us.

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Customer Stories

We've helped thousands of people win compensation as a result of unsuitable financial advice.

William Thornley I’m absolutely delighted with the service we got from Goodwin Barrett, I couldn’t believe how easy it was and i’ve nothing but praise for them
Alan Parton This was an excellent result which my wife and I never expected. My sincere thanks to you for such an excellent achievement, I cannot thank you enough
Stuart Snowden After sending a report to Santander, they agreed with our findings and awarded Mr Snowden an amount of £7,000 made up from a refund of the losses together with interest and compensation.
William Miller This was a fantastic result I never expected. My sincere thanks for such a prompt and efficient service.
Margaret Long I am so grateful to your company but especially to Steve Wise for getting me the money back
Janet Rynkiewicz We reported our findings to Halifax and within a matter of weeks had secured our client the sum of £26,700 in compensation.
Fred Hardman After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.
Stephen Montague Having investigated the complaint Lloyds TSB agreed that the advice was unsuitable and agreed to pay the clients £10,700.