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Steven Lansdowne from Leicester received £800 - Halifax

Steven Lansdowne

In 1996 Mr and Mrs Lansdowne sought investment advice from Halifax bank having accumulated surplus monies in their bank account. They wanted to explore the option for their money to grow in a safe tax efficient fund.

Mr & Mrs Lansdowne met with an adviser at Halifax in Leicester and they explained their requirements and their need for the money to be invested without risk. The adviser suggested ISA Investor Plans into which Mr and Mrs Lansdowne entrusted their savings.

After 5 years the investment barely broke even causing Mr & Mrs Lansdowne to cash in the investments to prevent further losses. Mr & Mrs Lansdowne were left feeling upset and very disappointed with the advice they had received.

Responding to our local newspaper advertisement, the couple asked for our help. We were able to discuss with them details of their circumstances at the time Halifax offered the advice. We subsequently submitted a compensation case to Halifax on the basis that the advice had been wholly unsuitable.

Within 4 weeks Halifax awarded Mr & Mrs Lansdowne £881 to cover their losses, interest and compensation.

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We've helped thousands of people win compensation as a result of unsuitable financial advice.

William Thornley I’m absolutely delighted with the service we got from Goodwin Barrett, I couldn’t believe how easy it was and i’ve nothing but praise for them
Alan Parton This was an excellent result which my wife and I never expected. My sincere thanks to you for such an excellent achievement, I cannot thank you enough
Stuart Snowden After sending a report to Santander, they agreed with our findings and awarded Mr Snowden an amount of £7,000 made up from a refund of the losses together with interest and compensation.
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Margaret Long I am so grateful to your company but especially to Steve Wise for getting me the money back
Janet Rynkiewicz We reported our findings to Halifax and within a matter of weeks had secured our client the sum of £26,700 in compensation.
Fred Hardman After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.
Stephen Montague Having investigated the complaint Lloyds TSB agreed that the advice was unsuitable and agreed to pay the clients £10,700.