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Colin Armstrong from Hull got back £1,400 from Lloyds

Colin Armstrong

In 1997 Mr Armstrong approached Lloyds TSB to open a regular savings account.  He had wanted to save a regular monthly amount of £30 over a 5 year period so that he could treat his wife to a special holiday when he reached age 65.  They hadn’t been in a financial position to take regular holidays at this time.  He had worked out that his £30 would provide him with a minimum of £1,800 which he felt would give him sufficient at the end of the 5 years, any interest that he earned would be a bonus.

Lloyds TSB persuaded Mr Armstrong to see a financial adviser who recommended that he invest this money into a PEP through Scottish Widows.  He had made the adviser aware of his plans for the money and that he did not wish to take any risk with it.  At the end of the 5 years he received much less than his planned £1,800 and was unable to take his wife on the holiday they had set their sights on.

Mr Armstrong contacted us after seeing an advert in a national newspaper.  Our team investigated his case and it was clear that his money had been exposed to risk that was not appropriate for someone with no previous investment experience and for the specific plans he had for it.

After reporting our findings to Lloyds TSB Mr Armstrong was awarded £1,471 to cover his losses, interest and compensation.  “Thankyou for a job well done” commented Mr Armstrong.

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Customer Stories

We've helped thousands of people win compensation as a result of unsuitable financial advice.

William Thornley I’m absolutely delighted with the service we got from Goodwin Barrett, I couldn’t believe how easy it was and i’ve nothing but praise for them
William Thornley from Bolton got back £21,400 from Halifax
Alan Parton This was an excellent result which my wife and I never expected. My sincere thanks to you for such an excellent achievement, I cannot thank you enough
Alan Parton from Bolton got back £15,500 from Lloyds
Stuart Snowden After sending a report to Santander, they agreed with our findings and awarded Mr Snowden an amount of £7,000 made up from a refund of the losses together with interest and compensation.
Stuart Snowden from Hull got back £7,000 from Santander
William Miller This was a fantastic result I never expected. My sincere thanks for such a prompt and efficient service.
William Miller from Yeovil got back £37,900 from Lloyds
Margaret Long I am so grateful to your company but especially to Steve Wise for getting me the money back
Margaret Long from Stockport got back £1,500 from RBS/Natwest
Janet Rynkiewicz We reported our findings to Halifax and within a matter of weeks had secured our client the sum of £26,700 in compensation.
Janet Rynkiewicz from Manchester got back £26,700 from Halifax
Fred Hardman After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.
Fred Hardman from Rossendale got back £6,916 from Halifax
Stephen Montague Having investigated the complaint Lloyds TSB agreed that the advice was unsuitable and agreed to pay the clients £10,000.
Stephen Montague from Hull got back £10,000 from Lloyds

Figures shown are before the deduction of our fee.