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Michael Woolliscroft from Newcastle got back £1,200 from Halifax

Michael Woolliscroft

Mr Woolliscroft had built up a healthy balance in his savings account over a period of time. He approached his local branch and asked for their help in getting a better return. He had recently retired from work due to ill health and any extra income these savings could produce would be a real benefit. The adviser recommended that Mr Woolliscroft placed his money in a Personal Investment Plan for the medium to long term. This would hopefully produce a regular quarterly income which could be used to supplement his income, but the amount of income was not guaranteed and was dependent upon the performance of the markets. The adviser failed to point out that by taking the income from the investment the value of the original capital could go down and Mr Woolliscroft was shocked when he learned that this was happening. He was under the impression that his capital would grow.

Mr Woolliscroft approached us wondering whether we could help. We carried out a thorough and detailed investigation and established that it would have been more appropriate to place his money in a no risk investment. Mr Woolliscroft had always been happy with his savings accounts and was recommended to take risk with his savings, for the first time in his life, in retirement. He clearly stated to the adviser that he could not afford to lose money.

Halifax agreed that the advice Mr Woolliscroft received was inappropriate and awarded him £1,200, made up of a refund of his losses together with interest and compensation.

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Customer Stories

We've helped thousands of people win compensation as a result of unsuitable financial advice.

William Thornley I’m absolutely delighted with the service we got from Goodwin Barrett, I couldn’t believe how easy it was and i’ve nothing but praise for them
William Thornley from Bolton got back £21,400 from Halifax
Alan Parton This was an excellent result which my wife and I never expected. My sincere thanks to you for such an excellent achievement, I cannot thank you enough
Alan Parton from Bolton got back £15,500 from Lloyds
Stuart Snowden After sending a report to Santander, they agreed with our findings and awarded Mr Snowden an amount of £7,000 made up from a refund of the losses together with interest and compensation.
Stuart Snowden from Hull got back £7,000 from Santander
William Miller This was a fantastic result I never expected. My sincere thanks for such a prompt and efficient service.
William Miller from Yeovil got back £37,900 from Lloyds
Margaret Long I am so grateful to your company but especially to Steve Wise for getting me the money back
Margaret Long from Stockport got back £1,500 from RBS/Natwest
Janet Rynkiewicz We reported our findings to Halifax and within a matter of weeks had secured our client the sum of £26,700 in compensation.
Janet Rynkiewicz from Manchester got back £26,700 from Halifax
Fred Hardman After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.
Fred Hardman from Rossendale got back £6,916 from Halifax
Stephen Montague Having investigated the complaint Lloyds TSB agreed that the advice was unsuitable and agreed to pay the clients £10,000.
Stephen Montague from Hull got back £10,000 from Lloyds

Figures shown are before the deduction of our fee.