Mis-sold Investment Specialists - Call For a Free Expert Claims Assessment
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All our advisers are experienced in financial services and will ensure your claim is handled with the utmost professionalism and care.

Michelle Barrett

Michelle Barrett

Managing Director

Having worked in financial services for over twenty years, Michelle has a clear understanding of the malpractice and pressure selling which has been a part of our banking culture for the past three decades. She has made it her mission to provide financial justice for customers of high st banks.

Mark Carroll

Mark Carroll

Operations Director

Marks primary role is to ensure that our process, through the use of technology and hi-tech systems, provides our clients with an easy and stress-free claims process.

Michael Jordan – CeFA

Michael Jordan – CeFA

Training and Development Manager

Michael has worked in senior management roles in banking with Barclays and NatWest. As a qualified independent financial adviser with over twenty five years experience, he is well placed to train and develop our teams to provide the best possible client experience.

Melanie Platt – CeFA

Melanie Platt – CeFA

Head of Sales

Melanie spent years checking the quality of advice given by financial advisers in banks. As part of a Compliance Unit it was her job to ensure advisers complied with the ‘best advice’ principles laid down by the FCA. She now leads a team of over thirty advisers and support staff ensuring we provide the best possible service to our clients.

Dean Abeal - CertPFS

Dean Abeal - CertPFS

Call Centre Senior Team Leader

Dean heads up our team of agents calling those clients who have expressed an interest in our service. His team identify those people that may benefit from our service and pass them over to our experienced Claims Advisers.

Derek Welsby – CertPFS

Derek Welsby – CertPFS

Senior Claims Adviser

Derek has a background in regulated financial advice. He spent many years advising customers of high st banks like Halifax. He now deals with enquiries from those consumers who feel let down by previous financial dealings with their banks.

Temidayo Aboderin

Temidayo Aboderin

Senior Claims Adviser

Temi has built up her knowledge over a number of years at Goodwin Barrett and her warm and engaging style means our clients feel they can trust her to get them the best possible outcome.

Anjan Chatterjea – CertPFS

Anjan Chatterjea – CertPFS

Senior Claims Adviser

Anjan has spent over twenty five years in financial services at senior management levels with Barclays and HSBC. He has an in-depth knowledge of investment and pension products offered by banks and IFAs. He is now the first port of call for clients looking to reclaim money lost as a result of unsuitable advice.

Barry Heyworth

Barry Heyworth

Senior Claims Adviser

Barry has gained extensive knowledge during his time working at Goodwin Barrett and is on hand for any initial enquiries from consumers looking to make a claim.

Steve Brady – CertPFS

Steve Brady – CertPFS

Senior Claims Adviser

As an ex financial adviser with Prudential and Aviva, Steve has years of experience in advising customers about how to invest their savings. He now helps clients of Goodwin Barrett claim compensation for losses due to bad advice from high st banks.

Adam White

Adam White

Senior Claims Adviser

Adam has worked at Goodwin Barrett for over four years and in that time has gained extensive knowledge about our claims process. He has helped customers reclaim many thousands of pounds from high st banks.

Michael Reeder – CertPFS

Michael Reeder – CertPFS

Senior Claims Adviser

Michael has gained valuable experience as a Financial Planning Manager with HSBC and Halifax. Many of our clients have been mis-sold investments by these institutions – meaning Michael can quickly identify those people we may be able to help.

Jo Moore

Jo Moore

Senior Claims Adviser

Jo has many years experience working for high street banks dealing with investments and is the first point of contact for clients who are interested in reclaiming lost money as a result of inappropriate advice.

Heidi Shackleton - CertPFS

Heidi Shackleton - CertPFS

Senior Claims Adviser

Having worked for a number of leading financial services providers, Heidi has all the necessary expertise needed to identify cases of mis-selling. She has a full understanding of the working of the banks and how the advice given to customers was often more favourable to the bank than the customer.

Peter Ashworth – CertPFS

Peter Ashworth – CertPFS

Senior Claims Adviser

Peter was previously a financial adviser with Lloyds and Nat West. This puts him in an ideal position to talk to our clients about the advice they were given. He has a good knowledge on the sales process adopted by the banks meaning he can help secure compensation when it is due.

Scott Cam – CertPFS

Scott Cam – CertPFS

Senior Claims Adviser

Scott has worked at Norwich Union and Royal London giving him a strong background on the types of products we talk to clients about.

Chloe Hunt

Chloe Hunt

Senior Claims Adviser

Chloe has developed her skills over the last few years at Goodwin Barrett. She has a good understanding of the claims process and combined with an in-depth knowledge on investment and pension products, she is able to put together a strong case for clients who are interested in reclaiming their lost money.

Joanna Bird – CertPFS

Joanna Bird – CertPFS

Senior Claims Adviser

Joanna has a background in financial services and has been a complaint handler for the majority of her career. She is responsible for putting together the best possible case and using her experience to secure the right outcome for our clients.

Jamie Shakeshaft

Jamie Shakeshaft

Senior Claims Adviser

Jamie has worked for Goodwin Barrett for a number of years. She has all the necessary skills to compile a claim which will best represent the clients circumstances and achieve the right outcome.

Simon Motley – CertPFS

Simon Motley – CertPFS

Senior Claims Adviser

Simon has had a lengthy career working for Barclays and HSBC in addition to a number of years as an IFA. He uses his experience to compile key claim points for our clients for both mis-sold investments and pensions.

Wendy Spring – CeFa

Wendy Spring – CeFa

Senior Claims Adviser

Wendy has spent many years working for both RBS and Lloyds as a financial adviser. She has a wealth of experience and is able to easily identify cases where clients have been mis-sold.

Samatha Mulroney

Samatha Mulroney

Senior Claims Advisor

Sam is another one of our advisers who has gained her experience by working in several departments at Goodwin Barrett. She now deals exclusively in putting together detailed reports outlining our case for compensation on behalf of clients.

Andrew Howie

Andrew Howie

Senior Claims Advisor

Andrew is the first point of contact for anyone with a possible claim. He has all the necessary expertise to be able to guide clients through our simplified claims process.

Customer Stories

We've helped thousands of people win compensation as a result of unsuitable financial advice.

Please note the amounts shown are before the deduction of our fee which is 40% plus Vat – total 48%.

William Thornley I’m absolutely delighted with the service we got from Goodwin Barrett, I couldn’t believe how easy it was and i’ve nothing but praise for them
Alan Parton This was an excellent result which my wife and I never expected. My sincere thanks to you for such an excellent achievement, I cannot thank you enough
Stuart Snowden After sending a report to Santander, they agreed with our findings and awarded Mr Snowden an amount of £7,000 made up from a refund of the losses together with interest and compensation.
William Miller This was a fantastic result I never expected. My sincere thanks for such a prompt and efficient service.
Margaret Long I am so grateful to your company but especially to Steve Wise for getting me the money back
Janet Rynkiewicz We reported our findings to Halifax and within a matter of weeks had secured our client the sum of £26,700 in compensation.
Fred Hardman After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.
Stephen Montague Having investigated the complaint Lloyds TSB agreed that the advice was unsuitable and agreed to pay the clients £10,000.