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Ann Armstrong from Castleford got back £2,300 from Halifax

In March 2002 Mrs Armstrong had managed to accumulate a lump sum by saving regularly from her salary. She agreed to meet with a financial adviser to discuss the various options she had for these savings.

Mrs Armstrong was advised to invest a lump sum of £3,000 into a Stocks and Shares ISA at the time. She hadn’t invested money before and the adviser explained that ISAs offered the opportunity for her investment to grow free of tax over the longer term. Mrs Armstrong left her investment in place for 7 years and received back just over £2,400 – a loss of 20%.

After seeing our online advert she contacted Goodwin Barrett to see if we could help. We discovered she had been advised to invest into the UK Growth Fund which meant her investment was solely reliant on how the stock market performed. This was too high in risk for someone having never invested before and we sent our claim to Halifax explaining so.

Halifax investigated the advice they had given to Mrs Armstrong and agreed that it was not suitable for her at that time. They paid her £2,302 to settle the claim in accordance with regulatory guidelines.

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Customer Stories

We've helped thousands of people win compensation as a result of unsuitable financial advice.

William Thornley I’m absolutely delighted with the service we got from Goodwin Barrett, I couldn’t believe how easy it was and i’ve nothing but praise for them
William Thornley from Bolton got back £21,400 from Halifax
Alan Parton This was an excellent result which my wife and I never expected. My sincere thanks to you for such an excellent achievement, I cannot thank you enough
Alan Parton from Bolton got back £15,500 from Lloyds
Stuart Snowden After sending a report to Santander, they agreed with our findings and awarded Mr Snowden an amount of £7,000 made up from a refund of the losses together with interest and compensation.
Stuart Snowden from Hull got back £7,000 from Santander
William Miller This was a fantastic result I never expected. My sincere thanks for such a prompt and efficient service.
William Miller from Yeovil got back £37,900 from Lloyds
Margaret Long I am so grateful to your company but especially to Steve Wise for getting me the money back
Margaret Long from Stockport got back £1,500 from RBS/Natwest
Janet Rynkiewicz We reported our findings to Halifax and within a matter of weeks had secured our client the sum of £26,700 in compensation.
Janet Rynkiewicz from Manchester got back £26,700 from Halifax
Fred Hardman After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.
Fred Hardman from Rossendale got back £6,916 from Halifax
Stephen Montague Having investigated the complaint Lloyds TSB agreed that the advice was unsuitable and agreed to pay the clients £10,000.
Stephen Montague from Hull got back £10,000 from Lloyds

Figures shown are before the deduction of our fee.