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Raymond Nicholls

Raymond Nicholls met with a financial adviser at Abbey National after he was made redundant in 1993. He wanted to ensure his money was in the best place after such a big change in his life.

He had never invested money previously but was advised to put a regular amount of £50 per month into a 10 year savings plan. After investing this amount for 10 years he had paid a total of £6,000 into the plan. However, because the money was invested in stocks and shares the amount he got back was just £5739.98, actually losing over £270 after a decade.

We sent our claim to Santander explaining that Mr Nicholls should not have been advised to take this risk with his savings, particularly as he was a first time investor.

Santander investigated the advice Mr Nicholls had received and agreed that it was not suitable for him at the time. We asked Santander to refund the money lost and calculate what returns could have been achieved if he had invested his money more appropriately. With interest on top the payment made was £4,627 leaving a delighted client with over £2,400 after settling our fee.

*amounts reclaimed for customers are before the deduction of our fees.

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Customer Stories

We've helped thousands of people win compensation as a result of unsuitable financial advice.

William Thornley I’m absolutely delighted with the service we got from Goodwin Barrett, I couldn’t believe how easy it was and i’ve nothing but praise for them
William Thornley from Bolton got back £21,400 from Halifax
Alan Parton This was an excellent result which my wife and I never expected. My sincere thanks to you for such an excellent achievement, I cannot thank you enough
Alan Parton from Bolton got back £15,500 from Lloyds
Stuart Snowden After sending a report to Santander, they agreed with our findings and awarded Mr Snowden an amount of £7,000 made up from a refund of the losses together with interest and compensation.
Stuart Snowden from Hull got back £7,000 from Santander
William Miller This was a fantastic result I never expected. My sincere thanks for such a prompt and efficient service.
William Miller from Yeovil got back £37,900 from Lloyds
Margaret Long I am so grateful to your company but especially to Steve Wise for getting me the money back
Margaret Long from Stockport got back £1,500 from RBS/Natwest
Janet Rynkiewicz We reported our findings to Halifax and within a matter of weeks had secured our client the sum of £26,700 in compensation.
Janet Rynkiewicz from Manchester got back £36,700 from Halifax
Fred Hardman After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.
Fred Hardman from Rossendale got back £6,916 from Halifax
Stephen Montague Having investigated the complaint Lloyds TSB agreed that the advice was unsuitable and agreed to pay the clients £10,700.
Stephen Montague from Hull got back £10,000 from Lloyds