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How to tell if you’ve been mis-sold a pension

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It is estimated that approximately one-third of UK pensions have been mis-sold, with the number of people applying for compensation doubling in the last two years. Are you one of these people? It can be difficult to know if you've been mis-sold a pension, which is why Goodwin Barrett are available for consultation and claim support. Our team of advisers can help you to understand what has happened to your pension and reclaim some of the money that has been mis-sold. We've put together a list of indicators that can show if you've been mis-sold a pension, as well as what you should do to start a compensation claim.

Recognising a mis-sold pension

There are many ways in which a pension can be mis-sold, and you might not realise that your experience is eligible for compensation. Your pension adviser may have given you biased advice or led you to make a decision without sufficient information. If any of the following statements apply to you, you may have a compensation claim:


  • You feel your adviser was unclear or didn't give you all the information you needed
  • You adviser pressured you to make a specific choice without explaining all options
  • You were advised to transfer to an SIPP or SSAS
  • You weren't informed of additional costs that you were later forced to pay
  • You were advised to invest in risky sectors such as property syndicates or global forestry

These are some of the more common ways in which people have been mis-sold pensions, but there are many other ways in which your pension adviser may not have been following the proper regulations. If you're still unsure about whether or not your pension was mis-sold, you can contact us to discuss your situation with one of our experts. We can learn the specifics of your pension plan and let you know if you might be entitled to a claim.

Claiming compensation for a mis-sold pension

Realising you've been mis-sold a pension can be frightening, but it doesn't always mean that your money is gone. You may be able to claim compensation, regardless of how long ago you transferred your pension or if your financial adviser has stopped trading. The best way to learn if you can make a claim is to get in touch with us. Goodwin Barrett have an experienced team of financial experts who have helped thousands of UK customers to reclaim money from mis-sold pensions.

Once you know if you're entitled to compensation, we'll get your claim started. We have extensive experience with a variety of claim types, so we can help no matter what your situation. Our friendly advisers will guide you through the entire process, making sure you understand every step. There's no complicated paperwork, we'll fill out your claims form and send it to you. All you'll have to do is sign and send it back.

Want to get your claim started? Call us on 0808 163 1659 or email enquiries@goodwinbarrett.co.uk. Alternatively, you can enter your details in the form at the top right and we'll call you back.

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Why choose us?

  • Hassle-free process.
  • No lengthy paperwork to complete.
  • Your own dedicated claims expert.
  • Claims settled within 8 weeks on average.
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Customer Stories

We've helped thousands of people win compensation as a result of unsuitable financial advice.

William Thornley I’m absolutely delighted with the service we got from Goodwin Barrett, I couldn’t believe how easy it was and i’ve nothing but praise for them
Alan Parton This was an excellent result which my wife and I never expected. My sincere thanks to you for such an excellent achievement, I cannot thank you enough
Stuart Snowden After sending a report to Santander, they agreed with our findings and awarded Mr Snowden an amount of £7,000 made up from a refund of the losses together with interest and compensation.
William Miller This was a fantastic result I never expected. My sincere thanks for such a prompt and efficient service.
Margaret Long I am so grateful to your company but especially to Steve Wise for getting me the money back
Janet Rynkiewicz We reported our findings to Halifax and within a matter of weeks had secured our client the sum of £26,700 in compensation.
Fred Hardman After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.
Stephen Montague Having investigated the complaint Lloyds TSB agreed that the advice was unsuitable and agreed to pay the clients £10,000.

Figures shown are before the deduction of our fee.