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James Edgar from Glasgow got back £12,000 from Halifax

Mr Edgar had saved a lump sum which he held in a deposit account. He was encouraged to see a financial adviser from Halifax to discuss the best place to hold this money.

Mr Edgar had never invested before and was worried about taking risks with his money and investing in Stocks and Shares. Despite this he was advised to invest £25,000 into a Guaranteed Investment Plan as, although it invested in Stocks and Shares, it guaranteed the return of his £25,000 at the end of a 5 year term if the Stock Market fell. After waiting patiently for 5 years the value of his maturing investment was just £25,247.92 – not even making 1%. This was due to the financial crisis and credit crunch which occurred in 2008 – right in the middle of Mr Edgar’s investment.

We sent our claim to Halifax explaining that Mr Edgar should not have been advised to invest this much money into a product which could have earned nothing after 5 years, particularly as a first time investor. We directed Halifax to pay Mr Edgar what he could have earned if he kept his money in cash and add interest to this from when the investment matured in 2010.

Halifax investigated this claim and agreed with Goodwin Barrett. Even though Mr Edgar made a small gain of less than £250 our claim resulted in a payment to him of £12,059.

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Customer Stories

We've helped thousands of people win compensation as a result of unsuitable financial advice.

William Thornley I’m absolutely delighted with the service we got from Goodwin Barrett, I couldn’t believe how easy it was and i’ve nothing but praise for them
William Thornley from Bolton got back £21,400 from Halifax
Alan Parton This was an excellent result which my wife and I never expected. My sincere thanks to you for such an excellent achievement, I cannot thank you enough
Alan Parton from Bolton got back £15,500 from Lloyds
Stuart Snowden After sending a report to Santander, they agreed with our findings and awarded Mr Snowden an amount of £7,000 made up from a refund of the losses together with interest and compensation.
Stuart Snowden from Hull got back £7,000 from Santander
William Miller This was a fantastic result I never expected. My sincere thanks for such a prompt and efficient service.
William Miller from Yeovil got back £37,900 from Lloyds
Margaret Long I am so grateful to your company but especially to Steve Wise for getting me the money back
Margaret Long from Stockport got back £1,500 from RBS/Natwest
Janet Rynkiewicz We reported our findings to Halifax and within a matter of weeks had secured our client the sum of £26,700 in compensation.
Janet Rynkiewicz from Manchester got back £26,700 from Halifax
Fred Hardman After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.
Fred Hardman from Rossendale got back £6,916 from Halifax
Stephen Montague Having investigated the complaint Lloyds TSB agreed that the advice was unsuitable and agreed to pay the clients £10,000.
Stephen Montague from Hull got back £10,000 from Lloyds

Figures shown are before the deduction of our fee.