Kevin Mitchell from Rochester got back £6,000 from Santander
Kevin Mitchell invested £50,000 six years ago with Santander and when he surrendered the money just two years later he found he had made a loss on his investments of £2,800. He thought there would be nothing he could do about this, until he came across our company on the internet.
After a brief telephone call with Mr Mitchell we were able to establish that there were a number of areas where the Santander financial adviser had failed in his duties to provide the customer with the most appropriate advice for his circumstances. A comprehensive complaint report was then formulated and submitted to Santander for its consideration.
Just a few weeks later, a delighted Mr Mitchell received an offer of interest and compensation from Santander of £6000.
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