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Khandu Chauhan from Leicester got back £1,650 from Halifax

At the start of 2000 Mr & Mrs Chauhan spoke with a financial adviser from Halifax to discuss ways of saving for the future. They were advised to invest a lump sum of £2,700 into ISAs and to add to this on a monthly basis.

They kept saving for a number of years and eventually moved their investment in 2011. Over this time they had paid in a total of £23,500 each and got back £30,500 each thereby making a small profit.

Mr Chauhan heard our radio advert and contacted Goodwin Barrett to see if we could help. He wasn’t sure if we were able to as they had made a gain on the investments. We looked at the advice Mr & Mrs Chauhan were given and analysed where they had been told to invest and found their money went into a ‘medium’ risk fund. It was clear to us that as first time investors this was too much risk for them to take.

We sent our claim to Halifax stating that the couple should not have been advised to take this much risk.

Halifax investigated the advice they had given to the couple over 20 years previously and agreed that it was not suitable for them at that time. We asked Halifax to calculate the position they would have been in if they had been given the correct advice and to add interest to that amount. As a result of our work Halifax paid Mr & Mrs Chauhan £1,651.

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Customer Stories

We've helped thousands of people win compensation as a result of unsuitable financial advice.

William Thornley I’m absolutely delighted with the service we got from Goodwin Barrett, I couldn’t believe how easy it was and i’ve nothing but praise for them
William Thornley from Bolton got back £21,400 from Halifax
Alan Parton This was an excellent result which my wife and I never expected. My sincere thanks to you for such an excellent achievement, I cannot thank you enough
Alan Parton from Bolton got back £15,500 from Lloyds
Stuart Snowden After sending a report to Santander, they agreed with our findings and awarded Mr Snowden an amount of £7,000 made up from a refund of the losses together with interest and compensation.
Stuart Snowden from Hull got back £7,000 from Santander
William Miller This was a fantastic result I never expected. My sincere thanks for such a prompt and efficient service.
William Miller from Yeovil got back £37,900 from Lloyds
Margaret Long I am so grateful to your company but especially to Steve Wise for getting me the money back
Margaret Long from Stockport got back £1,500 from RBS/Natwest
Janet Rynkiewicz We reported our findings to Halifax and within a matter of weeks had secured our client the sum of £26,700 in compensation.
Janet Rynkiewicz from Manchester got back £26,700 from Halifax
Fred Hardman After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.
Fred Hardman from Rossendale got back £6,916 from Halifax
Stephen Montague Having investigated the complaint Lloyds TSB agreed that the advice was unsuitable and agreed to pay the clients £10,000.
Stephen Montague from Hull got back £10,000 from Lloyds

Figures shown are before the deduction of our fee.