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Sylvia Allison

In 1999 Sylvia was introduced to a financial adviser when she was aged 22. Sylvia, sensibly, wanted to save for the future and thought it was a good idea to discuss this with a professional.

She was advised to invest a lump sum of £1,000 and to top this up with £50 per month from her earnings as a nursery nurse. Sylvia struggled to afford this but managed to keep this arrangement in place for nearly 4 years and put away a total of £2,300. However, because the money was invested in a Stocks and Shares ISA the amount she got back was just £2,121 resulting in her losing almost £180 across this time.

We sent our claim to Royal London explaining that Sylvia should not have been advised to take this risk with her savings as she was committing money which she could not afford into the risky UK Growth Fund.

Royal London looked into the advice given to Sylvia and agreed that it was not suitable for her at that time. We asked Royal London to refund the money lost and calculate what returns could have been achieved if Sylvia had kept her money in a no risk savings account. This resulted in a pay out of £1,286.

*amounts reclaimed for customers are before the deduction of our fees.

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Customer Stories

We've helped thousands of people win compensation as a result of unsuitable financial advice.

Please note the amounts shown are before the deduction of our fee which is 40% plus Vat – total 48%.

William Thornley I’m absolutely delighted with the service we got from Goodwin Barrett, I couldn’t believe how easy it was and i’ve nothing but praise for them
William Thornley from Bolton got back £21,400 from Halifax
Alan Parton This was an excellent result which my wife and I never expected. My sincere thanks to you for such an excellent achievement, I cannot thank you enough
Alan Parton from Bolton got back £15,500 from Lloyds
Stuart Snowden After sending a report to Santander, they agreed with our findings and awarded Mr Snowden an amount of £7,000 made up from a refund of the losses together with interest and compensation.
Stuart Snowden from Hull got back £7,000 from Santander
William Miller This was a fantastic result I never expected. My sincere thanks for such a prompt and efficient service.
William Miller from Yeovil got back £37,900 from Lloyds
Margaret Long I am so grateful to your company but especially to Steve Wise for getting me the money back
Margaret Long from Stockport got back £1,500 from RBS/Natwest
Janet Rynkiewicz We reported our findings to Halifax and within a matter of weeks had secured our client the sum of £26,700 in compensation.
Janet Rynkiewicz from Manchester got back £26,700 from Halifax
Fred Hardman After we sent a detailed complaint to Halifax, Fred was delighted to receive £6,916 from the bank in a matter of weeks.
Fred Hardman from Rossendale got back £6,916 from Halifax
Stephen Montague Having investigated the complaint Lloyds TSB agreed that the advice was unsuitable and agreed to pay the clients £10,000.
Stephen Montague from Hull got back £10,000 from Lloyds